Salient Networks' greatest asset is the depth and breadth of its systems engineering and project management capabilities. Our policy is to recruit and retain only the best and the brightest staff members and to place high importance on their continuing professional development. This enables us to accurately analyze our clients' business issues and provide insightful solutions. Strategic partnerships with best-of-class telecommunications manufacturers enable us to provide our clients with comprehensive VoIP technology solutions, each providing maximum ROI. We strive to thoroughly understand our client's business information needs in order to fulfill the role of client advocate.

In addition to providing superior service throughout the procurement process, Salient Networks offers the following services as our added value.

• Pre-sales configuration assistance from our sales engineering team to ensure that the best possible solution is implemented.
• Advice on new solutions and "end-of-life" systems.
• Internal and manufacturer technical review of high-end solutions available as needed.
• Professional Project Management to ensure smooth and timely implementations.
• Timely shipping confirmation, order status and estimated time of order arrival.
• Post installation support and Tier 1 & 2 help desk.
• Best in class ongoing support and maintenance.

Salient Networks also maintains CUSTOMER SATISFACTION EXCELLENCE by Cisco Systems as a Partner recognized with highest distinction in achieving Customer Satisfaction.