Salient Networks - Service Form

SERVICE REQUEST

Please provide the following information so we can respond promptly:

First Name
Last Name
Company
Telephone
Email

On what product are you requesting service? Examples - Cisco Call Manager, Cisco Unity, Avaya PBX or Voice Mail, Octel Voice Mail or a data networking product.

If you have a system down or service effecting emergency, please call our Help Desk at 800-434-2577, ext 2636. If it is after hours, please follow the instructions to leave a message in the emergency mailbox and the on-call technician/engineer will be paged.

For additions, moves and changes, please provide a description of what you wish to have completed. Your request will be processed within 8 business hours, usually sooner, and you will receive an email confirming the changes made upon completion.

If you have a problem, please describe the problem in detail, including the date and time of occurrence. This information will speed up the diagnostic process and often results in faster resolution of the problem. We will contact you via phone or email to let you know we have received your request and status you on the progress.

Thank you for contacting Customer Support at Salient Networks

Privacy Statement: Your personal information is never given or sold to any third parties. Only authorized Salient Networks personnel or authorized representatives will contact you.